WHAT INFORMATION DO WE COLLECT?
We ask for your name and email address for competitions or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for home address, delivery address, telephone number, and payment method details. We may also obtain information about your usage of our website to help us develop and improve it further through online surveys and other requests.
WHAT THE DATA WILL BE USED FOR?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from LaBella London. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:
All email messages and email newsletters will contain information on how you can unsubscribe; or
Send an email to our customer services department on our feedback form writing “unsubscribe” in the subject heading.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
LaBella London is a registered data controller under the Data Protection Act 1998 (the “Act”). We comply with the standards, procedures and requirements laid down in the Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.
WHAT INFORMATION DO WE SHARE WITH OTHERS?
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Labella London.
One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
“Cookies” on LabellaLondon.com
To comply with recent legislation, we’d like to give you more information about how we use “cookies” on LabellaLondon.com and our mobile website.
WHAT ARE COOKIES
A Cookie is a small data file that is stored by your web browser on your computer, mobile phone or tablet when you visit certain web pages. Please be assured that cookies don’t harm your computer and our cookies do not contain any personally identifying information, such as credit card details.
Our cookies don’t store sensitive information such as your name, address or payment details: they only hold a reference that is linked with the way you use our site. Here’s a list of all the cookies we use, and what we use them for.
Essential Cookies – These cookies enable you to shop at labellalondon.com. Without these cookies, you would be unable to add products to your shopping bag, sign in to your account, change product image sizes or complete purchases on the site.
Performance Cookies – These cookies are used to monitor the performance of the site by using anonymised data (i.e. not traceable to any particular person) of how our site is used: what links people click on, what products are being viewed and purchased, etc.
Experience Cookies – These cookies allow our site to remember the choices you make. Our site uses experience cookies to provide you with enhanced and personalised features. For example, we use information collected through what are known as “web-analytic” cookies to compare the choices you make on our website to those of our other customers so that we can learn from those choices.
Marketing Cookies – These cookies are used to monitor the performance of our marketing campaigns across the web. Again, the data is anonymised and allows us to see which of our ads on other sites (such as blogs, fashion magazines, search engines, social networks, etc.) are clicked on. We use this information to make our website and the advertising displayed on it more relevant to your interests.
Affiliate Cookies – These cookies are used to anonymously record that a user has clicked on a link from one of our affiliates partners websites, referring the user to labellalondon.com. This information is collected in order to enable us to pay a commission to our affiliates for any sales they may drive on our site. Affiliate cookies remain active for a period of 30 days.
Social Cookies – These cookies are set by the social networks (Facebook, Twitter, Google+, Pinterest, etc.) and allow you to share content from labellalondon.com with your friends on social networks. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them. By disabling social cookies you will not be able to share content from our site.
If you would prefer not to accept any of our cookies, you can change your browser settings to do this however, if you do so you may not be able to access all or parts of our sites. If you carry on using our sites and do not change your browser settings we will assume you consent to us using cookies as described above.
LINKS TO THIRD PARTIES SITES
PRIVACY OF CHILDREN ON OUR WEBSITE
Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.
SALE OF ASSETS
In the unlikely event that LaBella London or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.